Refund Policy for Monkeysingh.com
At Monkeysingh.com, we strive to provide high-quality graphic design services and ensure customer satisfaction. However, we understand that there may be circumstances where a refund is necessary. Please review our Refund Policy carefully.
1. Eligibility for Refunds
Refunds may be granted under the following conditions:
- No Work Initiated: If you request a refund before any design work has started, a full refund will be issued.
- Non-Delivery of Service: If Monkeysingh.com fails to deliver the service due to unforeseen circumstances (e.g., technical issues, unavailability of resources), you are entitled to a full refund.
- Incomplete Projects: If the project is cancelled after work has commenced but before completion, Monkeysingh.com may offer a partial refund, depending on the amount of work completed.
2. Non-Refundable Conditions
Refunds will not be provided under the following circumstances:
- Change of Mind: If the design work has already commenced and you change your mind about the project, no refund will be provided.
- Completed Projects: Once the project has been delivered and approved by you, no refunds will be issued.
- Dissatisfaction After Revisions: If you are unhappy with the design after revisions are made within the scope agreed upon in the project, no refund will be granted. We encourage open communication during the revision process to ensure your satisfaction.
3. Revision and Correction Process
Monkeysingh.com provides clients with a set number of revisions as part of the design process. If you request additional revisions beyond the agreed scope, additional fees may apply, and these are non-refundable.
4. Refund Process
To request a refund, please follow these steps:
- Contact us at [email protected] with your request, including your project details and reason for the refund.
- Refund requests must be made within 7 days of the initial project payment.
- If eligible, refunds will be processed within 10 business days via the original payment method used.
5. Disputes
In the event of a disagreement regarding the quality of the services provided, Monkeysingh.com encourages open communication to resolve the issue. If a resolution cannot be reached, we reserve the right to handle the situation on a case-by-case basis.
6. Contact Information
“Monkeysingh.com” is Operated by Name for “Digital Media Step” Register Under GSTIN/UIN: 08ARRPC1623K1ZP
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Phone: +91-9166691274
Address: DIGITAL MEDIA STEP, D -16 JANTA NAGAR RANKDI SODALA, JAIPUR-302006
By using Monkeysingh.com, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
